Okechi Paschal Makuo
Results-Driven Sales & Marketing Professional
Abuja, NG.About
Results-driven and versatile professional with a proven track record in sales, marketing, and customer relationship management, adept at driving revenue growth and operational excellence. Leveraging strong interpersonal skills and a passion for digital communication, I excel at identifying new business opportunities and fostering lasting client relationships. My diverse background positions me to strategically expand market reach and enhance customer engagement in dynamic environments.
Work
AK Entertainment
|Business Developer/Online Sales Representative
Jabi, Abuja, Nigeria
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Summary
Currently leading online sales initiatives and fostering client relationships to drive revenue growth for AK Entertainment.
Highlights
Developed and executed online sales strategies that significantly increased revenue growth, consistently exceeding sales targets.
Cultivated and maintained strong client relationships through online channels, expanding customer base and enhancing engagement.
Identified and pursued new business opportunities and leads, contributing to market expansion and revenue diversification.
Collaborated effectively with marketing teams to create engaging online content, driving brand visibility and customer acquisition.
Empire Clothing Collection
|Sales Manager
Enugu, Enugu, Nigeria
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Summary
Managed sales operations, developed strategic initiatives, and drove revenue growth for Empire Clothing Collection.
Highlights
Developed and implemented effective sales strategies that resulted in a 30% increase in annual revenue.
Conducted comprehensive market analysis to identify untapped sales opportunities and emerging consumer trends, informing strategic decisions.
Cultivated and maintained robust relationships with key clients, consistently driving repeat business and fostering customer loyalty.
National Library of Nigeria
|Library Intern
Enugu branch, Enugu, Nigeria
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Summary
Supported library operations, managed materials, and assisted patrons at the National Library of Nigeria.
Highlights
Assisted in cataloging and organizing over 500 library materials using modern library software, enhancing accessibility and retrieval efficiency.
Provided direct support to patrons, guiding them in accessing information and utilizing library resources effectively, improving user experience.
Contributed to the planning and execution of library events and managed daily administrative tasks, ensuring smooth operational flow.
Power Oil
|Field Supervisor / Marketer
Enugu, Enugu, Nigeria
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Summary
Supervised field marketing activities, identified business opportunities, and executed campaigns for Power Oil.
Highlights
Identified and cultivated new business opportunities, successfully expanding the client base across diverse target markets.
Developed and presented compelling business proposals that secured new initiatives and partnerships, contributing to market penetration.
Conducted in-depth competitor and market analysis, providing critical insights that informed strategic decisions and optimized campaign performance.
Collaborated effectively with cross-functional marketing teams to execute successful campaigns, enhancing brand visibility and market share.
Sacred Heart Seminary
|School Secretary
Enugu, Enugu, Nigeria
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Summary
Managed administrative and front desk operations, ensuring efficient support for staff and students at Sacred Heart Seminary.
Highlights
Managed comprehensive front desk operations, providing administrative support to staff and faculty, enhancing office efficiency.
Coordinated scheduling, correspondence, and documentation for school administration, ensuring timely and accurate communication.
Maintained highly organized and secure filing systems, improving document retrieval efficiency by 20% and data integrity.
Assisted in planning and coordinating school events for over 100 attendees, ensuring seamless execution and positive participant experience.
Signature Grand Hotel
|Hotel Receptionist
Enugu, Enugu, Nigeria
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Summary
Provided exceptional customer service, managed reservations, and resolved guest issues for Signature Grand Hotel.
Highlights
Greeted and assisted an average of 50+ guests daily, consistently ensuring excellent customer service and positive first impressions.
Efficiently managed room reservations and streamlined check-in/check-out processes, reducing average wait times by 15%.
Handled and resolved customer complaints promptly and professionally, maintaining high guest satisfaction rates.
Managed payment processing and maintained accurate guest records, ensuring financial integrity and data security.
Education
University of Nigeria, Nsukka
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Bachelor (BLIS)
Library and Information Science
Courses
Economics
Certificates
Customer Relationship Management
Issued By
HP Foundation
Social Media Marketing
Issued By
HP Foundation
Digital Safety and Security
Issued By
Atingi
Skills
Technical Skills
Microsoft Office Suite, Google Workspace, IBM SPSS, Library Software, Content Management Systems.
Core Competencies
Effective Communication, Team Collaboration, Problem-Solving, Customer Service, Market Research, Content Writing, Sales Strategy, Client Relationship Management, Business Development, Digital Marketing, Administrative Support, Data Analysis.